Returns

 

If you change your mind, you can return the unused items to us and receive a refund. 

If the packaging containing your goods is damaged when you receive it, be sure to take pictures of the packaging before opening it, and send the photos to us at hello@creeklifestyle.co.uk.

You must tell us of your intention to return the unused goods within 14 days of the day after you have received them.

Contact us at hello@creeklifestyle.co.uk with your order number and the details of which products you wish to return, the dates they were ordered on and received by you, your name, address and contact details. Alternatively, you can write to us at Creek, Maritime Yard, Westgate Street, Blakeney, Norfolk, NR25 7NQ, or you can phone us on 01263 802277.

Send the goods back to us at Creek, Maritime Yard, Westgate Street, Blakeney, Norfolk, NR25 7NQ. We must receive the goods within 15 days of the date on which you notified us of your wish to return them.

You must bear the cost of the return and we recommend you obtain proof of posting. We will refund you if the goods are returned in the condition in which they were sent to you, i.e. they must be returned in a saleable condition complete with their original packaging intact and with any promotional items associated to the purchase.

If the goods you have purchased are faulty, please contact us at hello@creeklifestyle.co.uk and we will assist you in replacing them.

Please see our terms and conditions for more information.